Help Center
How can wehelp?
Guides for connecting your eBay store, listings and pricing, Auto Order, tracking, messages, billing, and why an order stopped.
Before a listing goes live, its title and details are checked against keyword and brand block lists you control. Anything that matches is held back as a draft so you can review it instead of it reaching your store.
Auto Order
If any check fails, Auto Order stops without buying and the order page tells you why. Every reason has its own guide: what happened, whose side it’s on, and what to do.
Illustrative — example store, products and numbers.
Support
Reach out and a real person will get back to you.