Why an order stopped · 09 / 11Your settings
Auto Order was off, or no Amazon account is connected
Auto Order only buys orders that arrive while it’s switched on, and it needs an active Amazon account to buy with.
What to do
- Auto Ordering is off for this store: turn it on under Settings → Auto Ordering. Orders already waiting go on by themselves. “Order on Amazon” also only works while it’s on.
- Order came in before Auto Order was on: buy it yourself, or open the order and use “Order on Amazon”.
- No Amazon account: connect one on the Fulfillment page — waiting orders go on by themselves after that.