Help Center

How can wehelp?

Guides for connecting your eBay store, listings and pricing, Auto Order, tracking, messages, billing, and why an order stopped.

Try

Why an order stopped · 11 / 11Check Amazon first

We couldn’t confirm whether it was bought

We may have placed this order on Amazon, but couldn’t confirm the result — for example we lost contact right after pressing “Place your order”, or couldn’t read the order number.

What to do

  1. Look in your Amazon orders first. Don’t buy it again until you have.
  2. If it’s there, open the order in AslDrop and link the Amazon order number so tracking can follow.
  3. If it isn’t there, start the order again.

This order may already be bought — check your Amazon orders before buying it again.

Support

Still stuck?

Reach out and a real person will get back to you.